Succeeding in a matrix environment
Globalization and the development of electronic communication have changed our world—both how we work and how we live—dramatically. Processes have accelerated and the flow and volume of information has increased exponentially. To increase responsiveness and leverage resources efficiently, organizations have moved away from static hierarchical structures toward flexible matrix structures. These can range from simple dual reporting lines to complex webs with dozens of interfaces. Succeeding in a matrix organization requires excellent communication and influencing skills, the willingness and flexibility to collaborate across functional and geographical borders and outstanding emotional intelligence.
Upon completion of this course you will: