Training

Resilience increases our ability to manage stress and enables us to rebound from setbacks with greater strength and resourcefulness. Resilience is not an inherited trait. We can build it with learnable skills and practices that enable us not only to survive but to thrive in our very demanding Volatile, Uncertain, Complex and Ambiguous (VUCA) world.

This course will help you:

• recognize and strengthen your coping strategies and inner resources
• enhance your self-management skills
• identify ways to increase your well-being, productivity and energy
• implement practices to strengthen your resilience

Too much to do, too little time; constant, mostly virtual, communication; frequent interruptions and ever-increasing demands are big challenges for everyone. Anyone who has a leadership role, however, needs not only to manage their own stress, but also to recognize and address stress in others and to cultivate a healthy working environment. Today’s leaders need to empower their team members to maintain their health and energy and perform optimally.

This course will help you:

• understand the impacts of both ‘positive’ and ‘negative’ stress
• identify ways to create a healthy working environment
• recognize and address stress in others
• expand your options for reducing and managing stress
• build trust and create psychological safety to better support your teams

Our rapidly changing world is full of uncertainties. How we experience and handle the daily demands and pressures of our professional and personal lives determines our stress level. A certain degree of stress motivates us, but too much leads to reduced productivity and illness. Research shows that over 60% of all medical consultations are for stress-related symptoms. Learning to cope effectively with stress increases our physical, mental, emotional and spiritual well-being.

This course will help you:

• better understand and control your responses in stress situations
• recognize the symptoms of stress and learn early intervention techniques
• expand your options for reducing and managing personal stress
• use your energy resources and potential more effectively

Globalization and digitalization have dramatically changed our world—both how we work and how we live. Processes have accelerated and the flow and volume of information have increased exponentially. Individuals and organizations need to become more agile to succeed. Excellent communication, collaboration and influencing skills and emotional intelligence are essential.

This course will help you:

• improve your ability to influence without authority
• cultivate a collaborative mindset
• apply best practices for global and virtual team collaboration
• develop strategies to increase your resilience and efficiency
• harness the power of relationship-building and networking

What is Executive Presence? It includes many qualities, e.g., confidence, gravitas, and the ability to connect with and inspire others. The most crucial element is demonstrating who you are and what value you bring, being authentically yourself. Learn the art of being yourself while recognizing the impact you have on others.

This course will help you:

• increase your executive presence and personal impact
• build better and more authentic relationships with colleagues at all levels
• develop your influencing skills and personal brand

Today’s global business environment, with its increased emphasis on virtual teamwork and drastically shortened timelines, requires all of us to communicate effectively. Getting our message across clearly can make the difference between success and failure in our work. We can all become more effective communicators by increasing our self-awareness and cultivating a collaborative mindset, strong negotiation skills and inclusiveness.

This course will help you:

• understand how communication works and how it breaks down
• use active listening skills and give negative feedback constructively
• manage difficult situations more confidently
• clarify misunderstandings and avoid conflicts

A presentation is a human interaction between a presenter and an audience. You have to get your ideas across clearly, concisely and memorably to compete with the daily flood of information and distractions. Use the strength and uniqueness of your personality and your imagination to engage and connect with your audience.

This course will help you:

• prepare your presentations more efficiently
• tailor your presentations to meet your audience’s needs
• make your message simple, clear and powerful
• be more confident when speaking in public

Effective writers focus on their objectives and don’t waste time—their own or that of others. Business writing needs to convey information clearly and concisely so that the reader understands it easily and can act upon it.

This course will help you:

• create clearer, simpler, more concise documents
• overcome procrastination
• write in a more reader- and results-focused way
• increase the impact of your writing
• develop your editing skills

Culture directly impacts how we see the world and how we behave, e.g., how we interact socially, how we work and manage others. To cooperate successfully in our globalized and diverse world, professionals need to be interculturally competent and genuinely inclusive. Understanding the influence of culture on our own working and communication styles gives us greater cultural sensitivity, flexibility and effectiveness.

This course will help you:

• understand how culture influences perceptions and behavior
• be more conscious of your own cultural assumptions and prejudices
• have strategies to cope with intercultural misunderstandings and conflicts
• interact more successfully in a multicultural and diverse context